Innovate faster and operate smarter with intelligent automation

RPA+AI enables rapid automation to support everything from increasing consumer expectations and managing regulatory changes, to precision medicine and creating more agile and resilient organizations for better global health.

The benefits of RPA in life sciences are yours to discover

Scale organizational capabilities

Automate processes and integrate systems—from operations to drug discovery—for flexible capacity on demand.

Improve quality and accuracy to reduce risk and costs

Apply error-free RPA in complaint handling, pharmacovigilance (PV), and Adverse Events (AE).

Real-time analysis and decision making

Leverage global data volume with AI to enable response to emerging situations and high quality of care.

Create agile supply chains for business continuity

RPA buffers volume surges to ensure supply of key drugs and medical supplies.

Faster regulatory documentation and reports

Fast track clinical trials, regulatory updates, and reporting by automating data collection, collation, and audit.

Free up high-value resources, from lab to market

Eliminate time wasted on manual digital tasks to focus on competitive innovation.

Eli Lilly Japan realizes immediate savings through RPA

Automating with RPA helps Eli Lilly Japan achieve its mission of helping people to live longer, healthier and more fulfilling lives


Combining RPA with cognitive automation and analytics gives us the foundation to transform how we serve customers.


Richard Mendoza Automation Capabilities Leader

Read Customer Story


FTE hours saved


Cost Savings


processes automated

Drug discovery. Supply chain. Pharmacovigilance. Put RPA to work—everywhere.

Manage global adverse events and complaints

Manage global adverse events and complaints

Save time and costs by automating adverse events (AE) reporting, pharmacovigilance (PV) cases, and complaint handling processes. Apply intelligent automation to:

  • Intake and triage complaints, and automate AE event reporting

  • Pull information from multiple sources, systems, and types of documents

  • Complete forms and send follow up communications

Create supply chain continuity

Eliminate disruptions and ensure continuity in the complex and highly regulated supply chain for medical supplies, diagnostic tests, and healthcare equipment. Apply RPA+AI to:

  • Automate procurement, stockpiling, and adjust inventory

  • Onboard new suppliers and coordinate supply chain program management

  • Secure and adjust logistics and transportation options

Accelerate clinical studies

Cut 4 months from your NDA submission timeline. Audit regulatory documentation in a third less time. Apply intelligent automation to:

  • Create regulatory documentation and audit filings

  • Prepare regulatory forms for preclinical and clinical development

  • Complete clinical database and research reports

From lab to market, find your opportune targets for automation

Intelligent Robotic Process Automation (RPA) can transform operations, increase ROI, improve efficiency, and speed up drug discovery. Discover the top 5 automation candidates in life sciences, learn how to identify your highest-ROI opportunities to automate, and the keys to scaling across functions and business units.

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Accelerate the evolution of operations with the Automation Success Platform for life sciences

Leading life sciences companies across the pharma, medical device, and healthcare ecosystem are adopting end-to-end intelligent automation to deliver digital transformation and adapt to change.


Apply deep, accurate, and actionable details on every process to identify automation opportunities at scale, understand operational misses caused by errors, and root out process inaccuracies and inconsistencies.

IQ Bot

Extract, organize, and validate information from unstructured document data to drive automation in clinical trials and research and accelerate participant recruiting.

RPA Workspace

Put flexible intelligent automation tools to work and realize unwavering speed and consistency in data entry, quality control, customer support, reporting and audit readiness across clinical, regulatory, safety, and lab operations.

Bot Insight

Improve with complete, real-time analytics at the bot, process and business levels to support aggregate data monitoring, analysis and reporting.

Bot Store

Expand automation with ready-to-deploy RPA bots and Digital Workers. Shorten time to value and simplify automating complex vendor management and product tracking with pre-built automations and plug-and-play integrations.


Get the pulse on RPA+AI for life sciences


The future of innovation with RPA in the regulatory environment

Hear from Novartis about their intelligent automation journey within the regulatory environment


Life Sciences: How to Start and Scale AI-Powered Automation with Cognizant

Learn what it takes—strategies, best practices—to successfully implement automation in a Life Sciences business


Becton Dickinson saved millions and scaled operations with RPA

See how Becton Dickinson automated back-office and R&D, saving $7 million, and managed 5X order volumes during COVID-19.


Boston Scientific applies RPA+AI to increase accuracy

Read about how Boston Scientific applies AI-powered RPA for 100% accurate handling of medical data and to improve customer care.


Amgen accelerates life-saving research with RPA

See how RPA helps Amgen with life-saving research to bring drugs to market faster and more efficiently


Medtronic’s keys to RPA success

Medtronic shares the key to successful RPA deployment for medical technology and services organizations

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